Microsoft Dynamics GP   |   Microsoft Dynamics CRM   |   Microsoft Office SharePoint
Microsoft GP 2016
Accounting Software and Financial Business Solutions
Microsoft Partner
1-866-480-4240
407-677-0370 email ibgnet.comIBG FacebookIBG TwitterConnect with IBG on Linked In
Learn More About Microsoft Dynamics
Dynamics University

Customer Service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.
  • Simplify contract management

    Simplify contract managementSimplify contract management
    • Simplify contract management to develop and revise customised customer contracts.
    • Use workflow to trigger activities to help agents consistently deliver the right level of service.
    • Gain actionable insight to help agents sell more service and support contracts.
    • Give agents real-time access to views of service eligibility for each customer.
    Customer Service -> Contracts Simplify contract management
    Streamline account management
Related Information
- White Paper: Improving
Sales Productivity

PDF XPS   - Sales Force Automation
Data Sheet
PDF XPS
- White Paper: CRM in a
Challenging Economy

PDF XPS   - White Paper: Sales and
Marketing - The New
Power Couple
PDF XPS
- Why Microsoft?
IE   - White Paper: CRM and
Social Networking

PDF XPS
- Successful Microsoft
Dynamics CRM Customers
IE   - Economist Sales
Productivity Report
PDF XPS

For more information contact Ron Ullyot, Ron.Ullyot@IntegratedBusinessGroup.com

Email
GoToAssist

Serving Daytona Beach, Fort Pierce, Gainesville, Jacksonville, Lake Worth, Melbourne, Miami, Orlando, Palm Beach,
Sarasota, St. Petersburg, Tallahassee, Tampa, West Palm Beach, Florida
designed and maintained by www.liseydreams.com